Indecision, Stubbornness and Denial

I see it often.  The owners of a failing restaurant can’t make a decision.  Or worse yet; they are too stubborn to make a decision that makes sense.  Or maybe they deny that there is a problem at all. I can see it clearly, and often their partners and friends can see it too.

There is the employee or manager who isn’t the right person for the job, or who just doesn’t do their job. Yet, ownership can’t seem to confront the person and find solutions. 

There is the money gushing out the door due to theft, poor cost controls, poor accounting and a myriad of other reasons.  Yet, ownership can’t seem to implement better accountability and security.

There is a better way of preparing a dish, or serving a table, or handling a customer complaint.  Yet, ownership refuses to rock the boat and change “the way we’ve always done it”, or re-work a family recipe.

There is a major food code violation in the kitchen and the inspector has written it on the report for the last three inspections.  Yet, ownership is more worried about a dollar, than the health or life of a child, or a senior, or a cancer patient.

There is a hard decision to be made, or a decision that really isn't a decision at all. Maybe "it’s just the right thing to do”.  Yet, ownership continues to push back due to money, or anger at the government, or a general disbelief that they need help.

There is a time that all businesses need outside help, or a new perspective, or non-biased input. Sometimes the truth hurts. Yet, ownership doesn’t feel that they need help, or can’t afford it.

There is a cost associated with indecision, stubbornness and denial.

There is a restaurant for sale. Cheap.