Learn More About Us and What We Do!
"Learn from the mistakes of others. You can’t live long enough to make them all yourself."
- Eleanor Roosevelt
And businesses can't afford to make all the mistakes themselves either. Mistakes cost time and money. That's why we at Hoosier Hospitality Consulting, LLC believe that you need us. Whether you need ServSafe® training, a comprehensive organizational review, customized training for your team, interim management support, or just someone to bounce an idea off of, HHC is here to help. Let us work with you to create custom solutions that will help you and your business achieve success.
We can help you with...
5ervSafe® Certification
The State of Indiana requires that businesses that sell food and alcohol must employ people who are trained and certified to do so in a safe manner. HHC is able to provide the necessary training as required by state law. As a member of the Indiana Restaurant Association, we promote and provide both the ServSafe® Food Protection Manager certification, and the ServSafe Alcohol® training and certification. We offer classes across Indiana as well as eastern Illinois and can also schedule custom classes for your business, and on your schedule.
Customized Training Solutions
Often times training has a greater impact on your team when the trainer is "from the outside". HHC can create a customized training for your employees that focuses on your areas of concern. Training topics can be anything of your choosing, but common subjects include customer service skills, team building, safety, train-the-trainer, up-selling, and workplace specific ServSafe® and ServSafe Alcohol® training, just to name a few.
Management Expertise
Successful businesses institute best practices and policies that direct their day-to-day operations. Since creation of these practices and policies can be time consuming, it is common for them to be overlooked due to the time demands of normal business activities. HHC can introduce you to many of those best practices, create policies that are customized for your operation, and provide training for your team. We can also help you learn how to monitor those practices and policies going forward while still being able to focus on your daily activities. Areas of expertise include revenue management, cost controls, menu planning and design, human resources management, purchasing polices, SOP creation, and more.
Marketing, Advertising and Promotions
Where should you spend your money? Is your current marketing plan working? Do you have a plan? HHC can help you create a plan that works, and that allows for tracking results. Often times marketing becomes a knee-jerk reaction to falling revenues or profits, or in response to a competitor's promotion. Let HHC help you to create a thoughtful plan that works for your business instead of throwing money away by creating more coupons or signing up for more magic-bullet marketing schemes. And while we are at it, is your menu in need of some refreshing?
Business Start-up and Re-branding
Are you just starting up your new business? Decisions that you make today can have a major impact on your long term success. Let HHC help you before you spend your life savings. We will partner with you to help make your dream a reality and a success. And if your business just needs to break from the past and improve its image, we can help there too. HHC can help you create and implement your re-branding plan.
Business Review
Can't see the forest for the trees? HHC can perform an objective organizational review of your entire business, and provide you with valuable information, insights, and recommendations for improvement. Organizational reviews evaluate all aspects of your business including menus, product offerings, décor, customer reviews, revenues, costs, management and team structure, best practices, and more. With the information gleaned you have the information needed to make plans for future success instead of just making guesses about what to do next.
Fee Schedule
HHC's fees are based on the project being performed and the value that is projected to be realized by our client. Fees can be either a fixed amount, a fixed or variable percentage, or a combination depending upon the type of service being provided. When it is not possible or practical to base fees on project value, HHC charges as follows:
ServSafe® classes
Business Consulting, and Other Services
Contact Us
For further information on any of the services, or to schedule and initial consultation, contact us at:
Hoosier Hospitality Consulting, LLC
403 E. 5th Street, Sheridan, Indiana 46069
317-447-4761
erin@hoosierhospitalityconsulting.com
The State of Indiana requires that businesses that sell food and alcohol must employ people who are trained and certified to do so in a safe manner. HHC is able to provide the necessary training as required by state law. As a member of the Indiana Restaurant Association, we promote and provide both the ServSafe® Food Protection Manager certification, and the ServSafe Alcohol® training and certification. We offer classes across Indiana as well as eastern Illinois and can also schedule custom classes for your business, and on your schedule.
Customized Training Solutions
Often times training has a greater impact on your team when the trainer is "from the outside". HHC can create a customized training for your employees that focuses on your areas of concern. Training topics can be anything of your choosing, but common subjects include customer service skills, team building, safety, train-the-trainer, up-selling, and workplace specific ServSafe® and ServSafe Alcohol® training, just to name a few.
Management Expertise
Successful businesses institute best practices and policies that direct their day-to-day operations. Since creation of these practices and policies can be time consuming, it is common for them to be overlooked due to the time demands of normal business activities. HHC can introduce you to many of those best practices, create policies that are customized for your operation, and provide training for your team. We can also help you learn how to monitor those practices and policies going forward while still being able to focus on your daily activities. Areas of expertise include revenue management, cost controls, menu planning and design, human resources management, purchasing polices, SOP creation, and more.
Marketing, Advertising and Promotions
Where should you spend your money? Is your current marketing plan working? Do you have a plan? HHC can help you create a plan that works, and that allows for tracking results. Often times marketing becomes a knee-jerk reaction to falling revenues or profits, or in response to a competitor's promotion. Let HHC help you to create a thoughtful plan that works for your business instead of throwing money away by creating more coupons or signing up for more magic-bullet marketing schemes. And while we are at it, is your menu in need of some refreshing?
Business Start-up and Re-branding
Are you just starting up your new business? Decisions that you make today can have a major impact on your long term success. Let HHC help you before you spend your life savings. We will partner with you to help make your dream a reality and a success. And if your business just needs to break from the past and improve its image, we can help there too. HHC can help you create and implement your re-branding plan.
Business Review
Can't see the forest for the trees? HHC can perform an objective organizational review of your entire business, and provide you with valuable information, insights, and recommendations for improvement. Organizational reviews evaluate all aspects of your business including menus, product offerings, décor, customer reviews, revenues, costs, management and team structure, best practices, and more. With the information gleaned you have the information needed to make plans for future success instead of just making guesses about what to do next.
Fee Schedule
HHC's fees are based on the project being performed and the value that is projected to be realized by our client. Fees can be either a fixed amount, a fixed or variable percentage, or a combination depending upon the type of service being provided. When it is not possible or practical to base fees on project value, HHC charges as follows:
ServSafe® classes
- ServSafe® Food Protection Manager class and exam: $89 (plus materials)
- ServSafe Alcohol® class and exam: $40
- Indiana Certified Server Training (no ServSafe Alcohol exam or certificate): $30
Business Consulting, and Other Services
- Initial consultation (typically 1-1.5 hours): Complimentary within the state of Indiana. No charge for travel or lodging if within 75 miles of Sheridan, Indiana. Beyond 75 miles, standard mileage rates apply.
- Hourly Rate: $100.00/hr. and billed at 15 minute increments
- Mileage: IRS standard mileage rate for business, currently $.65/mile
- Lodging cost: Actual cost incurred but no more than $150 per day
- Meal cost for overnight travel only: Actual cost but no more than $50 per day
- Other travel costs (airfare, train, parking, etc.): Actual cost
Contact Us
For further information on any of the services, or to schedule and initial consultation, contact us at:
Hoosier Hospitality Consulting, LLC
403 E. 5th Street, Sheridan, Indiana 46069
317-447-4761
erin@hoosierhospitalityconsulting.com
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ServSafe is a registered trademark of the National Restaurant Association Educational Foundation, and used under license by National Restaurant Association Solutions, LLC, a wholly owned subsidiary of the National Restaurant Association.